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Admin & Customer Support

CUSTOMER SUPPORT

  • Timely Responses: We ensure that every customer enquiry is met with a prompt and courteous reply. Our team acts as your front-line communication, handling initial interactions to set a positive tone and maintain strong customer relationships.

  • Regular Updates: We provide consistent and detailed updates to your clients regarding the progress of their projects. By keeping them well-informed, we enhance customer satisfaction and trust in your business.

Invoicing

  • Efficient Invoice Management: From generating accurate invoices to tracking payments, we handle all aspects of invoicing. Our proactive follow-up on outstanding payments ensures your cash flow remains steady and reduces the hassle of financial management for you 

Inbox Detox

  • Organise Your Inbox: We transform your inbox into a well-organised space. By creating effective folder systems, labels, and categories, we help you prioritise important emails and stay on top of your communications.

  • Unsubscribe from Unwanted Emails: We regularly review your email subscriptions and unsubscribe from unnecessary mailing lists. This reduces clutter, improves efficiency, and ensures you only receive relevant information.

 

CALENDAR MANAGEMENT

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  • Seamless Scheduling: We take the stress out of managing your appointments by organising your calendar and coordinating with clients. This ensures you never miss a meeting and your schedule runs smoothly, allowing you to focus on what matters most.

  • Comprehensive Travel and Accommodation Arrangements: Beyond managing your schedule, we also handle travel bookings, restaurant reservations, and hotel accommodations. This ensures all logistical details are managed efficiently, allowing you to concentrate on the task at hand without worrying about the finer details.

 

With our Admin & Customer Support package, we provide comprehensive support for your business. We'll keep your inbox organised and clutter-free, and also act as your front-line communication team. When customer inquiries arrive, we'll greet them with warm introductory information, setting a positive tone for your business relationship. Additionally, when clients request updates on work in progress, we'll respond promptly, ensuring they're always well-informed about their projects. Our email management service isn't just about managing messages; it's about creating a seamless and personalised experience for your valued customers.

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