ABOUT ME

As the founder of OLBA, I am driven by a passion for organisation and problem-solving. My skills in organisation, attention to detail, time management, and effective communication naturally align with assisting others in streamlining their operations. Recognising that many self-employed individuals and performance artists struggle with administrative tasks that impede their progress, I began by helping acquaintances optimise their businesses. This hands-on experience solidified my dedication to working behind the scenes to facilitate success.
With OLBA, I aim to leverage my expertise to support others in achieving their goals. My proficiency with office software, commitment to excellent customer service, and adept multitasking ensure that I provide exceptional service tailored to each client's unique needs. My self-motivation, discretion, interpersonal skills, adaptability, proactive problem anticipation, resourcefulness, and project coordination further guarantee that OLBA remains a reliable and effective partner in your success.
Outside of work, I enjoy kite surfing, taking leisurely walks with my dog, exploring the world of cabaret, and unwinding with a glass of wine while watching TV. These activities keep me refreshed and inspired, allowing me to bring a balanced and enthusiastic approach to my work with OLBA.




















Previous Experience
2018- present
Stage Manager/ Production Manager
Screaming Alley
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Event Planning and Coordination:
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Served as a production manager for a Ramsgate cabaret, refining skills in event planning and coordination.
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Performer and Logistics Management:
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Responsible for booking performers, managing logistics, and ensuring meticulous attention to detail for each event.
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Execution and Planning:
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Emphasised the importance of thorough planning and precise execution, enabling seamless and successful productions.
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2020 - 2023
Holiday Let Managment
Kent Coast Retreats
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Guest Experience Management:
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Created outstanding guest experiences by managing all aspects of bookings and designing personalised welcome packages.
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Communication:
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Facilitated clear and effective communication with both guests and landlords, ensuring seamless interactions.
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Calendar Management:
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Coordinated multiple calendars, including those for cleaners, property availability across various platforms, and scheduling tradesmen for necessary maintenance work.
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Operational Oversight:
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Managed day-to-day operations, including marketing and guest services, to enhance occupancy rates and optimise revenue.
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Reputation Management:
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Consistently received 5-star ratings for communication skills and attention to detail, enhancing the business's reputation for exceptional service.
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2018-2023
Cleaning Business
Layla's Cleaning Services
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Business Establishment and Management:
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Founded and managed a successful cleaning business, developing expertise in scheduling and team coordination.
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Quality Assurance:
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Ensured each property met rigorous cleanliness standards.
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Operational Efficiency:
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Maintained smooth operations through strong organisational skills and efficient management practices.
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Client Trust and Reliability:
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Built strong trust with clients, who confidently entrusted me with their property keys, demonstrating reliability and integrity.
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Service Excellence:
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Delivered consistently high-quality service, contributing to excellent customer satisfaction.​​​​
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2010-2019
HLTA - HIGHER LEVEL TEACHING ASSISTANT - Kent
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Lesson Planning and Delivery:
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Planned and delivered lessons tailored to meet the diverse needs of students with special needs.
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Resource Development:
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Created lesson plans and educational resources to support varying levels of ability and adhered to individual behaviour plans.
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Team Coordination:
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Assigned teaching assistants to students requiring additional support, ensuring effective learning environments.
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Student Support and Engagement:
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Worked closely with students to foster a supportive and engaging learning atmosphere, addressing both educational and behavioural needs.​​​​​​​​​​​​​
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