top of page

ABOUT ME

6B4A1804_edited_edited.jpg

As the founder of OLBA, I am driven by a passion for organisation and problem-solving. My skills in organisation, attention to detail, time management, and effective communication naturally align with assisting others in streamlining their operations. Recognising that many self-employed individuals and performance artists struggle with administrative tasks that impede their progress, I began by helping acquaintances optimise their businesses. This hands-on experience solidified my dedication to working behind the scenes to facilitate success.

With OLBA, I aim to leverage my expertise to support others in achieving their goals. My proficiency with office software, commitment to excellent customer service, and adept multitasking ensure that I provide exceptional service tailored to each client's unique needs. My self-motivation, discretion, interpersonal skills, adaptability, proactive problem anticipation, resourcefulness, and project coordination further guarantee that OLBA remains a reliable and effective partner in your success.

Outside of work, I enjoy kite surfing, taking leisurely walks with my dog, exploring the world of cabaret, and unwinding with a glass of wine while watching TV. These activities keep me refreshed and inspired, allowing me to bring a balanced and enthusiastic approach to my work with OLBA.

Previous Experience

2018- present

Stage Manager/ Production Manager
Screaming Alley

  • Event Planning and Coordination:

    • Served as a production manager for a Ramsgate cabaret, refining skills in event planning and coordination.

  • Performer and Logistics Management:

    • Responsible for booking performers, managing logistics, and ensuring meticulous attention to detail for each event.

  • Execution and Planning:

    • Emphasised the importance of thorough planning and precise execution, enabling seamless and successful productions.

2020 - 2023

Holiday Let Managment
Kent Coast Retreats

  • Guest Experience Management:

    • Created outstanding guest experiences by managing all aspects of bookings and designing personalised welcome packages.

  • Communication:

    • Facilitated clear and effective communication with both guests and landlords, ensuring seamless interactions.

  • Calendar Management:

    • Coordinated multiple calendars, including those for cleaners, property availability across various platforms, and scheduling tradesmen for necessary maintenance work.

  • Operational Oversight:

    • Managed day-to-day operations, including marketing and guest services, to enhance occupancy rates and optimise revenue.

  • Reputation Management:

    • Consistently received 5-star ratings for communication skills and attention to detail, enhancing the business's reputation for exceptional service.

2018-2023

Cleaning Business
Layla's Cleaning Services

  • Business Establishment and Management:

    • Founded and managed a successful cleaning business, developing expertise in scheduling and team coordination.

  • Quality Assurance:

    • Ensured each property met rigorous cleanliness standards.

  • Operational Efficiency:

    • Maintained smooth operations through strong organisational skills and efficient management practices.

  • Client Trust and Reliability:

    • Built strong trust with clients, who confidently entrusted me with their property keys, demonstrating reliability and integrity.

  • Service Excellence:

    • Delivered consistently high-quality service, contributing to excellent customer satisfaction.​​​​

2010-2019

HLTA - HIGHER LEVEL TEACHING ASSISTANT - Kent

  • Lesson Planning and Delivery:

    •  Planned and delivered lessons tailored to meet the diverse needs of students with special needs.

  • Resource Development:

    • Created lesson plans and educational resources to support varying levels of ability and adhered to individual behaviour plans.

  • Team Coordination:

    • Assigned teaching assistants to students requiring additional support, ensuring effective learning environments.

  • Student Support and Engagement:

    • Worked closely with students to foster a supportive and engaging learning atmosphere, addressing both educational and behavioural needs.​​​​​​​​​​​​​

Contact Us

07846 846 089

Thanks for submitting!

bottom of page